Order & Customer Tagging Pro - Privacy Policy

Order & Customer Tagging Pro "the App" provides order tagging "the Service" to merchants who use Shopify to power their stores. This Privacy Policy describes how personal information is collected, used, and shared when you install or use the App in connection with your Shopify-supported store.

Information the App Collects

When you install the App, we are automatically able to access certain types of information from your Shopify account:

  • Store name
  • Store URL
  • Company name
  • Store currency & timezone
  • Shopify plan you use
  • Orders information such as products, collections, customers 

We store the history of changes applied by the app until Shopify call the Shop data erasure endpoint after the application is uninstalled. This will allow you to reinstall the app and rollback changes if you forgot to do it before uninstalling. After that call, all data about your shop are deleted from our database.

We use this information to provide you with our services; for example, to confirm your identity, to provide technical support.

How Do We Use Your Personal Information?

We use the personal information we collect from you in order to provide the Service and to operate the App.

When do we collect this information?

We collect your store information when you install our App and use it.

Sharing Your Personal Information

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at expert@expert-ecom.com.